Privacy policy

Last updated : September 17, 2026

This policy explains how Boutique Stitch collects, uses and protects your personal data when you visit Stitch-boutique.fr, place an order or contact us.

Treatment Officer

Shop Stitch
59, rue de Ponthieu, Suite 326, 75008 Paris, France
Stitch

Data collected

Depending on your use of the site, we can process:

  • your contact details and delivery and billing information;
  • information about your orders, returns and exchanges;
  • payment information necessary for the transaction, processed primarily by our payment providers;
  • your exchanges with customer service;
  • technical and user information on the website, such as IP address, browser, device, pages consulted and cookies;
  • your marketing preferences when you have chosen to receive our communications.

Purposes and legal bases

We use this data to:

  • process, ship and track orders, manage returns and provide customer service, based on performance of contract;
  • managing payments, preventing fraud and securing the site, based on the execution of the contract and our legitimate interests;
  • comply with our accounting, tax and legal obligations;
  • improve the site and measure its use, based on our legitimate interests or your consent when required;
  • to make commercial communications when you have consented to them or when the law allows. You can unsubscribe at any time with the link in each message.

Shopify, suppliers and recipients

Our shop is hosted by Shopify. Shopify collects and processes certain personal data in order to provide and improve its services. The information provided on our shop is shared with Shopify and with the providers necessary for the operation of the shop, including payment services, fraud prevention, accommodation, analysis, customer service and delivery.

These recipients only access data to the extent necessary for their tasks and according to their own legal and contractual obligations. We can also provide data when a legal obligation requires it or to defend our rights.

For more information on the treatments performed by Shopify, see Shopify Consumer Privacy Policy and Shopify Privacy Portal.

International transfers

Some providers, including Shopify, can process data outside France or the European Economic Area. Where required by law, such transfers shall be based on a decision on adequacy, standard contractual terms or other recognized mechanism providing an appropriate level of protection.

Shelf life

We keep the data for the duration necessary for the purposes described above. The duration depends in particular on the existence of a commercial relationship, the management of an order or dispute, your marketing choices and the applicable legal conservation obligations. At the end of these periods, data shall be deleted or anonymised, unless required by law or by the court.

Cookies

The site uses cookies and similar technologies necessary for its operation, as well as, depending on your choices, tools for measuring audience, personalization or advertising. You can accept, refuse or modify your choices using the cookie management tool available on the website and your browser settings. The refusal of non-essential cookies does not prevent the use of the shop's essential functions.

Your rights

Under the conditions provided for by the regulations, you can request access to, correct, erase, portable or restrict your data and oppose certain processing. When treatment is based on your consent, you can withdraw it at any time without calling into question previous treatments.

To exercise your rights, write to Stitch. We may request reasonable information to verify your identity. You can also make a complaint to the CNIL.

Security

We apply reasonable technical and organizational measures to protect data. Since no system is completely infallible, we cannot guarantee absolute security.

Minors

The shop is not intended for people who do not have the legal capacity to conclude an online purchase alone. If you think that a minor has improperly transmitted personal data to us, contact us.

Changes

We can update this policy to reflect the evolution of our practices or regulations. The version published on this page, together with its date of update, is the applicable version.