Shipping policy
Last updated : September 17, 2026
Processing and delivery time
Orders placed on Stitch-boutique.fr are delivered within an estimated 7 to 14 working days from the date of confirmation of the order. This time period includes the preparation and delivery of the order.
The time frames indicated are estimates. They may be extended in the event of high activity, exceptional event, customs control, stormstorms, strike or any circumstance beyond our control. If a significant delay occurs, we will inform you as soon as possible.
Areas, modes and delivery costs
The destinations, available delivery methods and applicable fees are displayed at the time of payment, before the final validation of the order. The customer can choose from the options offered for his address.
For delivery outside the tax zone of dispatch, customs duties, import taxes or local charges may be claimed by the authorities or the carrier. If they apply, they remain at the responsibility of the consignee.
Order tracking
When a tracking is available, a link or tracking number is sent to the email address provided when ordering. A delay may be required before follow-up information appears at the carrier.
Delivery address
The customer must check the accuracy and completeness of his address before confirming the order. If you have any errors, please contact us immediately at Stitch. A modification is no longer guaranteed after preparation or shipment.
The costs of a new shipment made necessary by an erroneous or incomplete address provided by the customer may be charged to the customer unless otherwise provided by law.
Packages indicated as delivered, lost or damaged
If the tracking indicates that the package is delivered but you have not received it, check your mailbox, pick-up point, neighbourhood and contact the carrier. If the problem persists, write to us Stitch.
In case of lost or damaged packages, contact us as soon as possible with your order number and any useful items. Your legal rights with respect to Boutique Stitch remain fully applicable.
Contact
Boutique Stitch — 59, rue de Ponthieu, Bureau 326, 75008 Paris, France
Stitch
Stitch-boutique.fr